Comments|feedback extracted from actual Audi owner surveys.
September 24, 2019 | Lisa G. - "This whole team goes out of their way to accommodate me. I have a crazy schedule and they have gone above and beyond to provide great service.
September 22, 2019 | K.Q. - "Great people and premium service! I am terribly indecisive, so vehicle shopping tends to be stressful for me. Through the whole process, from sales to financing, they were patient with me. I didn't ever feel pressured or unimportant. Dzmitry and Kristen went the extra mile to help me pinpoint what I was looking for. It was late in the day, when I made the purchase, but Dzmitry stayed later to walk me through and explain all the functions of my vehicle. I truly appreciate the integrity and customer focus at Valley Imports.
September 20, 2019 | Roanne M. - "I was extremely pleased with the service at Valley Imports and Valley Reconditioning. The staff members that worked with me were very friendly, helpful and professional... from the sale of my new car to the follow up services. I was pleased to pick up my car from Valley Reconditioning finding that it was run through their car wash. Very nice! Additionally, I was given a thorough walkthrough on on how to use my new car starter. Thank you!
September 9, 2019 | J.M. - "As always, no complaints about Valley Imports. I had the wrong time for my appointment written on my calendar (my mistake). I showed up at 1pm for a 9am appt and they were very kind and squeezed me in even though they were busy. Nice people and quality service. Thank you!
September 7, 2019 | Jim T. - "Thanks for your help and your patience. We had a particular car in mind and Erik Swenson showed a similar car (the only car of that model in stock) to my wife and me then reached out to other dealers in the network to secure exactly the car we wanted and brought it to the dealership. Erik ordered the accessories and arranged a time for us to do the trades, do the paperwork and drive away in the car we wanted. with maximum help and minimum fuss. Matt Walz made the paperwork and payment as painless as it can be. It was a good experience all around.
July 11, 2017 | Brent S. | 2017 Audi S3 - "This showroom is relatively new. The design and materials used are really next level. Much nicer than any of the other local dealerships. Definitely one of a kind here in Fargo. Erik was very patient with my long drawn out decision process. I've never owned a vehicle this nice before, so I wanted to make sure I did it right. In the end, Erik found me the right car at the right price. I'm very happy."
June 20, 2017 | Andrew H. | 2018 Audi A5 Sportback - "Went above and beyond to figure out all payment options for my fiancé and I . The whole visit to the Audi dealership in Fargo was amazing. Was more than thorough when walking me through all the features of my brand new Audi. He took the time and set up everything for me on the vehicle as well as in the app. Will never go anywhere else to buy a vehicle as long as I live in North Dakota."
June 5, 2017 | Paul S. | 2018 Audi A5 - "Erik was wonderful to work with, very pleasant, personable, and professional."
May 23, 2017 | Nancy B. | 2017 Audi A3 - "Erik is always a delight to work with. He is very thorough and courteous! We will continue work with Erik in the future."
April 25, 2017 | Charles A. | 2017 Audi TTS - "The staff at Audi Fargo was awesome. They made the buying experience easy and enjoyable."
April 2, 2017 | David O. | 2016 Audi Q3 - "Sales manager Kristen Pagel was awesome to work with. As a customer I felt valued and respected."
March 27, 2017 | RIley R. | 2016 Audi A6 - "Erik was professional and very personable. He had excellent product knowledge. He answered all my questions and provided information in a timely manner. Great experience."
March 3, 2017 | Gregory G. | 2017 Audi A6 - "Tana was really enjoyable to work with. I really felt as thought Kristin had our best interest in mind. I also feel that she gave me a fair value for our trade-in. This is the first time we've ever leased a vehicle and she did a great job explaining the pros and cons - and in our case it was primarily pros. Great experience - Tana and Kristin made it fun. We'll be repeat customers without question."
February 21, 2017 | Jason C. | 2014 Audi allroad - "Bob was the best. He had the car waiting when he knew we were going to stop in to look at it. He was very knowledgeable about the car and answered all questions we had about how things worked. We would work with Bob again in a heartbeat. Matt was fantastic to work with. He took the time to find us the best financing option and then explained all the documents we were signing in detail. The car looked amazing when we picked it up and we had all the information we could have wanted. Our Audi purchase experience was phenomenal. Bob made the purchase process friendly and seamless while Matt made the financing process painless. We will always recommend Bob and Matt!"
February 13, 2017 | Blake H. | 2017 Audi Q3 - "Buying a car from Jerry is the best car buying experience I've ever had. He went above and beyond to make sure we ended up with the right vehicle for us. The quickest and most straight forward closing I've ever had. They were incredibly well organized and everything was ready for us when we picked up the car. Absolutely the best car buying experience I've ever had."
February 8, 2017 | Jordan C. | 2017 Audi Q7 - "Tana is awesome."
January 31, 2017 | Sergey K. | 2017 Audi Q3 - "The dealership facility is new and pleasing in colors, design, and an open floor plan. Marshal has been truly exceptional from the first time I had contacted him to locate a specific model that I was looking for till the last moment we drove away in our new Audi Q3. He promptly responded to all my questions, concerning the vehicle features and pricing, that I emailed him. He was knowledgeable in explaining and demonstrating the vehicle features at the dealership. A very pleasant young man! We agreed on the price through email which was very easy and convenient. I asked Marshal for a quote including taxes and paperwork charges in one of my emails. Matt Walz, a business manager, responded promptly with that information through email. We paid exactly what was quoted to us in the email. The final paperwork with Matt Walz and Marshal Girodat went smoothly. Matt took interest in our background and we chatted pleasantly. We were so pleasantly surprised at the arrival to the dealership to find our vehicle covered with bright red cloth. It was such a special touch and so unexpected that made the whole experience so much more enjoyable. This is our first Audi and first impressions are important. Our first impressions were excellent thanks to Marshal Girodat and Matt Walz who made this experience an enjoyable event."
January 22, 2017 | Julie K. | 2016 Audi Q5 - "Marshal was very good at answering all my questions, and I had a lot of them. He also was not pushy, which I appreciated. I am very happy with my experience at Audi Fargo. I feel I bought an exceptional vehicle at a very good price, and I was pleased with the amount I received for my trade-in."
January 15, 2017 | Jon A. | 2017 Audi Q7 - "Salesperson was very professional and easy to work with. Very knowledgeable about all the car's features, and researched other cars that would be available to purchase for comparison reasons."
September 24, 2019 | Lisa G. - "This whole team goes out of their way to accommodate me. I have a crazy schedule and they have gone above and beyond to provide great service.
September 22, 2019 | K.Q. - "Great people and premium service! I am terribly indecisive, so vehicle shopping tends to be stressful for me. Through the whole process, from sales to financing, they were patient with me. I didn't ever feel pressured or unimportant. Dzmitry and Kristen went the extra mile to help me pinpoint what I was looking for. It was late in the day, when I made the purchase, but Dzmitry stayed later to walk me through and explain all the functions of my vehicle. I truly appreciate the integrity and customer focus at Valley Imports.
September 20, 2019 | Roanne M. - "I was extremely pleased with the service at Valley Imports and Valley Reconditioning. The staff members that worked with me were very friendly, helpful and professional... from the sale of my new car to the follow up services. I was pleased to pick up my car from Valley Reconditioning finding that it was run through their car wash. Very nice! Additionally, I was given a thorough walkthrough on on how to use my new car starter. Thank you!
September 9, 2019 | J.M. - "As always, no complaints about Valley Imports. I had the wrong time for my appointment written on my calendar (my mistake). I showed up at 1pm for a 9am appt and they were very kind and squeezed me in even though they were busy. Nice people and quality service. Thank you!
September 7, 2019 | Jim T. - "Thanks for your help and your patience. We had a particular car in mind and Erik Swenson showed a similar car (the only car of that model in stock) to my wife and me then reached out to other dealers in the network to secure exactly the car we wanted and brought it to the dealership. Erik ordered the accessories and arranged a time for us to do the trades, do the paperwork and drive away in the car we wanted. with maximum help and minimum fuss. Matt Walz made the paperwork and payment as painless as it can be. It was a good experience all around.
July 11, 2017 | Brent S. | 2017 Audi S3 - "This showroom is relatively new. The design and materials used are really next level. Much nicer than any of the other local dealerships. Definitely one of a kind here in Fargo. Erik was very patient with my long drawn out decision process. I've never owned a vehicle this nice before, so I wanted to make sure I did it right. In the end, Erik found me the right car at the right price. I'm very happy."
June 20, 2017 | Andrew H. | 2018 Audi A5 Sportback - "Went above and beyond to figure out all payment options for my fiancé and I . The whole visit to the Audi dealership in Fargo was amazing. Was more than thorough when walking me through all the features of my brand new Audi. He took the time and set up everything for me on the vehicle as well as in the app. Will never go anywhere else to buy a vehicle as long as I live in North Dakota."
June 5, 2017 | Paul S. | 2018 Audi A5 - "Erik was wonderful to work with, very pleasant, personable, and professional."
May 23, 2017 | Nancy B. | 2017 Audi A3 - "Erik is always a delight to work with. He is very thorough and courteous! We will continue work with Erik in the future."
April 25, 2017 | Charles A. | 2017 Audi TTS - "The staff at Audi Fargo was awesome. They made the buying experience easy and enjoyable."
April 2, 2017 | David O. | 2016 Audi Q3 - "Sales manager Kristen Pagel was awesome to work with. As a customer I felt valued and respected."
March 27, 2017 | RIley R. | 2016 Audi A6 - "Erik was professional and very personable. He had excellent product knowledge. He answered all my questions and provided information in a timely manner. Great experience."
March 3, 2017 | Gregory G. | 2017 Audi A6 - "Tana was really enjoyable to work with. I really felt as thought Kristin had our best interest in mind. I also feel that she gave me a fair value for our trade-in. This is the first time we've ever leased a vehicle and she did a great job explaining the pros and cons - and in our case it was primarily pros. Great experience - Tana and Kristin made it fun. We'll be repeat customers without question."
February 21, 2017 | Jason C. | 2014 Audi allroad - "Bob was the best. He had the car waiting when he knew we were going to stop in to look at it. He was very knowledgeable about the car and answered all questions we had about how things worked. We would work with Bob again in a heartbeat. Matt was fantastic to work with. He took the time to find us the best financing option and then explained all the documents we were signing in detail. The car looked amazing when we picked it up and we had all the information we could have wanted. Our Audi purchase experience was phenomenal. Bob made the purchase process friendly and seamless while Matt made the financing process painless. We will always recommend Bob and Matt!"
February 13, 2017 | Blake H. | 2017 Audi Q3 - "Buying a car from Jerry is the best car buying experience I've ever had. He went above and beyond to make sure we ended up with the right vehicle for us. The quickest and most straight forward closing I've ever had. They were incredibly well organized and everything was ready for us when we picked up the car. Absolutely the best car buying experience I've ever had."
February 8, 2017 | Jordan C. | 2017 Audi Q7 - "Tana is awesome."
January 31, 2017 | Sergey K. | 2017 Audi Q3 - "The dealership facility is new and pleasing in colors, design, and an open floor plan. Marshal has been truly exceptional from the first time I had contacted him to locate a specific model that I was looking for till the last moment we drove away in our new Audi Q3. He promptly responded to all my questions, concerning the vehicle features and pricing, that I emailed him. He was knowledgeable in explaining and demonstrating the vehicle features at the dealership. A very pleasant young man! We agreed on the price through email which was very easy and convenient. I asked Marshal for a quote including taxes and paperwork charges in one of my emails. Matt Walz, a business manager, responded promptly with that information through email. We paid exactly what was quoted to us in the email. The final paperwork with Matt Walz and Marshal Girodat went smoothly. Matt took interest in our background and we chatted pleasantly. We were so pleasantly surprised at the arrival to the dealership to find our vehicle covered with bright red cloth. It was such a special touch and so unexpected that made the whole experience so much more enjoyable. This is our first Audi and first impressions are important. Our first impressions were excellent thanks to Marshal Girodat and Matt Walz who made this experience an enjoyable event."
January 22, 2017 | Julie K. | 2016 Audi Q5 - "Marshal was very good at answering all my questions, and I had a lot of them. He also was not pushy, which I appreciated. I am very happy with my experience at Audi Fargo. I feel I bought an exceptional vehicle at a very good price, and I was pleased with the amount I received for my trade-in."
January 15, 2017 | Jon A. | 2017 Audi Q7 - "Salesperson was very professional and easy to work with. Very knowledgeable about all the car's features, and researched other cars that would be available to purchase for comparison reasons."
December 8, 2016 | Jane S. | 2016 Audi A6 - "Appreciated home delivery, since I could not drive with fractured leg."
November 7, 2016 | Evan J. | 2016 Audi SQ5 - "Everyone that helped me there was extremely helpful and went above and
beyond to make sure I was happy and satisfied with my Audi experience.
Will most definitely be getting the next one from them."
November 5, 2016 | Steve H. | 2017 Audi Q7 - "Kristen and Marshal were exceptional and went out of their way for me."
November 1, 2016 | Judy M. | 2017 Audi Q5 - "Beautiful facility. We are repeat customers of Tana's. She does a great job and is very knowledgeable. Great experience; happy with the Q5."
October 9, 2016 | Eric Q. | 2017 Audi A4 - "Marshal was wonderful."
October 6, 2016 | Antonio C. | 2016 Audi TTS - "My experience was second to none and I was more than pleased with how I was treated. Furthermore I am enjoying and loving my car! Thank you!"
September 23, 2016 | Randy T. | 2016 Audi A7 - "I bought a 2016 A7, so it was the additional discounts from Audi that made a difference for me. I have been driving BMWs for the last 12 years. This experience has made me an Audi customer forever."
September 21, 2016 | Craig W. | 2015 Audi Q5 - "Kristen Pagel who I dealt with on the front end and Tana Martin who I worked with on delivery were OUTSTANDING! Michelle Alm did an outstanding job of explaining paperwork, options, etc. Again, Tana Martin did a great job. I feel really good about becoming a Valley/Audi Fargo customer. I will shop Valley Imports for my next vehicle purchase."
September 7, 2016 | Virginia R. | 2017 Audi Q7 - "New beautiful facility. Marshal was great to work with and continue to answer questions as I have questions of features. Seamless transaction. Great team to work with."
August 31, 2016 | Brandon S. | 2016 Audi A3 - "My salesperson Marshal was very professional, he made me feel very comfortable purchasing with his knowledge of the product. I had a great experience buying my first Audi at Audi Fargo. Financing was handled very professionally and I feel I received a fair price. Everything was great. Very pleasant experience overall."
August 25, 2016 | Linda D. | 2016 Audi allroad - "Bob Schumacher, my sales consultant, did an excellent job finding me exactly the vehicle I wanted to purchase with the added services that I needed. Very satisfied with the deal."
August 8, 2016 | Kendall K. | 2016 Audi Q3 - "We had a very good experience in purchasing the vehicle with everyone we talked to."
July 13, 2016 | Larry B. | 2015 Audi Q5 - "Gordy and Kristen were and excellent team to work with through my whole purchase process. Truly exceptional. Michelle was also truly exceptional was very patient through the whole finance process and took the time for any and all of my questions. 2015 Q5 was perfect from head to toe - one proud owner driving away. Awesome experience from the beginning to end. Thanks to Gordy, Kristen and Michelle. As well as those that had it shining like a bright star in the sky."
July 8, 2016 | Paul S. | 2017 Audi Q7 - "Outstanding."
July 2, 2016 | Robert C. | 2017 Audi Q7 - "Erik was very helpful throughout the whole car shopping and buying process. He got us the car that we requested. We also want to thank Greg for working out the trade. They both were professional and represented Valley imports very well. We appreciated working with Erik , Greg and Melissa. Thank you."
June 1, 2016 | Donald M. | 2015 Audi A4 - "Sale went off without a hitch!"
May 11, 2016 | Patrick S. | 2016 Audi Q5 - "Walked in initially to test drive- felt low pressure that day, Erik was great and a reason we came back to purchase. He was awesome, exceeded our expectations. It was honestly one of the most genuine sales we've been a part of, so easy. I would have had no idea how to use the many features of the car - he actually went over most twice. Great experience, we will be back. Plus we love the Q5, great vehicle."
May 9, 2016 | Kimberly M. | 2016 Audi A4 - "Beautiful facility! Tana spent a lot of time with me! Very personable - make the experience fun! Will highly recommend to my friends. Kristen was awesome! She has a great personality and very very knowledgeable! She rocks. Great experience!"
April 30, 2016 | Billy B. | 2017 Audi A4 - "Erik influenced my decision to buy by focusing on the quality and range of impressive options. Supported by Michelle Alm to explain the range of purchase terms and conditions and Kristen Pagel to effectively close the transaction made this a memorable experience. An impressive combination of true and authentic professionals. This was my third new vehicle purchase from Valley Imports, but, first time encounter with Erik Swenson in sales. Professional and personable. Highly informed, able to respond to my questions or concerns. Spent a reason reasonable amount of hands-time in order to learn how to confidently navigate around the many options. I look forward to another near term purchase."
April 21, 2016 | Elizabeth S. | 2016 Audi A4 - "Erik Swenson has my repeat business for this purchase, and future! Truly, exceptional service, and I recommend Erik to all my family, friends and colleagues! Outstanding customer experience!"
April 16, 2016 | Jeffrey W. | 2015 Audi A3 - "My experience with Audi Fargo was exceptional. Tana, my sales representative, went above and beyond in every aspect of my car buying experience. I was very impressed with her product knowledge. Any technical question thrown at her she had the answer. What truly made this experience exceptional is her persona. Buying a car can be intimidating. Tana's fun personality took all the anxiety away. She is very professional, and would explain things in terms that I would understand, rather than sound like she was reading from a manual. I couldn't have asked for a better experience."
March 9, 2016 | William B. | 2013 Audi A4 - "Tana was great. This was the easiest and most well handled car buying experience I have ever had. Everything was first class, thanks."
November 5, 2016 | Steve H. | 2017 Audi Q7 - "Kristen and Marshal were exceptional and went out of their way for me."
November 1, 2016 | Judy M. | 2017 Audi Q5 - "Beautiful facility. We are repeat customers of Tana's. She does a great job and is very knowledgeable. Great experience; happy with the Q5."
October 9, 2016 | Eric Q. | 2017 Audi A4 - "Marshal was wonderful."
October 6, 2016 | Antonio C. | 2016 Audi TTS - "My experience was second to none and I was more than pleased with how I was treated. Furthermore I am enjoying and loving my car! Thank you!"
September 23, 2016 | Randy T. | 2016 Audi A7 - "I bought a 2016 A7, so it was the additional discounts from Audi that made a difference for me. I have been driving BMWs for the last 12 years. This experience has made me an Audi customer forever."
September 21, 2016 | Craig W. | 2015 Audi Q5 - "Kristen Pagel who I dealt with on the front end and Tana Martin who I worked with on delivery were OUTSTANDING! Michelle Alm did an outstanding job of explaining paperwork, options, etc. Again, Tana Martin did a great job. I feel really good about becoming a Valley/Audi Fargo customer. I will shop Valley Imports for my next vehicle purchase."
September 7, 2016 | Virginia R. | 2017 Audi Q7 - "New beautiful facility. Marshal was great to work with and continue to answer questions as I have questions of features. Seamless transaction. Great team to work with."
August 31, 2016 | Brandon S. | 2016 Audi A3 - "My salesperson Marshal was very professional, he made me feel very comfortable purchasing with his knowledge of the product. I had a great experience buying my first Audi at Audi Fargo. Financing was handled very professionally and I feel I received a fair price. Everything was great. Very pleasant experience overall."
August 25, 2016 | Linda D. | 2016 Audi allroad - "Bob Schumacher, my sales consultant, did an excellent job finding me exactly the vehicle I wanted to purchase with the added services that I needed. Very satisfied with the deal."
August 8, 2016 | Kendall K. | 2016 Audi Q3 - "We had a very good experience in purchasing the vehicle with everyone we talked to."
July 13, 2016 | Larry B. | 2015 Audi Q5 - "Gordy and Kristen were and excellent team to work with through my whole purchase process. Truly exceptional. Michelle was also truly exceptional was very patient through the whole finance process and took the time for any and all of my questions. 2015 Q5 was perfect from head to toe - one proud owner driving away. Awesome experience from the beginning to end. Thanks to Gordy, Kristen and Michelle. As well as those that had it shining like a bright star in the sky."
July 8, 2016 | Paul S. | 2017 Audi Q7 - "Outstanding."
July 2, 2016 | Robert C. | 2017 Audi Q7 - "Erik was very helpful throughout the whole car shopping and buying process. He got us the car that we requested. We also want to thank Greg for working out the trade. They both were professional and represented Valley imports very well. We appreciated working with Erik , Greg and Melissa. Thank you."
June 1, 2016 | Donald M. | 2015 Audi A4 - "Sale went off without a hitch!"
May 11, 2016 | Patrick S. | 2016 Audi Q5 - "Walked in initially to test drive- felt low pressure that day, Erik was great and a reason we came back to purchase. He was awesome, exceeded our expectations. It was honestly one of the most genuine sales we've been a part of, so easy. I would have had no idea how to use the many features of the car - he actually went over most twice. Great experience, we will be back. Plus we love the Q5, great vehicle."
May 9, 2016 | Kimberly M. | 2016 Audi A4 - "Beautiful facility! Tana spent a lot of time with me! Very personable - make the experience fun! Will highly recommend to my friends. Kristen was awesome! She has a great personality and very very knowledgeable! She rocks. Great experience!"
April 30, 2016 | Billy B. | 2017 Audi A4 - "Erik influenced my decision to buy by focusing on the quality and range of impressive options. Supported by Michelle Alm to explain the range of purchase terms and conditions and Kristen Pagel to effectively close the transaction made this a memorable experience. An impressive combination of true and authentic professionals. This was my third new vehicle purchase from Valley Imports, but, first time encounter with Erik Swenson in sales. Professional and personable. Highly informed, able to respond to my questions or concerns. Spent a reason reasonable amount of hands-time in order to learn how to confidently navigate around the many options. I look forward to another near term purchase."
April 21, 2016 | Elizabeth S. | 2016 Audi A4 - "Erik Swenson has my repeat business for this purchase, and future! Truly, exceptional service, and I recommend Erik to all my family, friends and colleagues! Outstanding customer experience!"
April 16, 2016 | Jeffrey W. | 2015 Audi A3 - "My experience with Audi Fargo was exceptional. Tana, my sales representative, went above and beyond in every aspect of my car buying experience. I was very impressed with her product knowledge. Any technical question thrown at her she had the answer. What truly made this experience exceptional is her persona. Buying a car can be intimidating. Tana's fun personality took all the anxiety away. She is very professional, and would explain things in terms that I would understand, rather than sound like she was reading from a manual. I couldn't have asked for a better experience."
March 9, 2016 | William B. | 2013 Audi A4 - "Tana was great. This was the easiest and most well handled car buying experience I have ever had. Everything was first class, thanks."